Search FAQs

Frequently Asked Questions

Bhakti Company

How is Bhakti different than other chai?

How do you pronounce “Bhakti”?

What does “Bhakti” mean?

Where is Bhakti located?

What does it mean to be a "Certified B Corp"?

Products & Ingredients

Do you have to mix Bhakti Chai with milk before you drink it?

Are your products non-GMO?

Do you use artificial flavors or preservatives

Are your products fair trade?

Do your products contain caffeine? How much?

What types of sweeteners do you use?

How many calories and carbs?

Allergies & Dietary Restrictions

Are Bhakti products allergen-free?

Are Bhakti products gluten-free?

Are Bhakti products vegan?

Are Bhakti products dairy-free?

Can children consume Bhakti products?

Packaging, Storage & Freshness

Do I need to refrigerate Bhakti Chai before and after opening?

What does shelf stable mean?

How long do Bhakti products stay fresh?

Are your products pasteurized?

How can your products have such a long shelf life?

How do I properly throw away the packaging? Is it recyclable?

I removed the twist cap to see that the foil seal was already open. Should I be drinking this?

Where to Find It

Where can I find Bhakti in my area?


I need help with my online order, who can I contact?

Can I ship Bhakti products to my home?

Do you ship to PO Boxes?

What is your return policy?

My product was delivered unrefrigerated, is it safe?

Where Is My Order?

Additional FAQs to Have On-Hand

Is the sugar in your products processed using bone charcoal?

How does Bhakti source its ingredients?

How can I order the glass packaging?

Why did your Bhakti Chai Concentrate packaging change from glass?

I can’t find the Bhakti Sparkling Teas anymore.

Why can't I find the gallons of concentrate in Costco?